ordering & payment
E-mail annie@annietaylordesign.com to create an account for convenient ordering online, 24/7
$150 minimum for opening orders
$100 minimum for reorders
Minimum of 6 per sku for individual cards
Minimum of 4 per sku for all other items
If you have any questions as you're preparing your order, please feel free to e-mail annie@annietaylordesign.com, or call us at 207.467.5681. All orders must be paid in full prior to shipment. Existing customers may inquire about approval for Net 30 terms. For payment by credit card, an e-mailed invoice will be sent for easy and secure payment online. Late payments incur a late fee of 10% per month.
prices & pack quantities
All prices are listed in US dollars, and are subject to change without notice.
turnaround time
Our typical turnaround is approximately 10 business days, however turnaround times vary for personalized orders. Please contact us directly regarding your delivery date.
shipping
All shipping costs are charged at the time of shipment, and will be included on your final invoice. For international accounts, all shipping fees and import/export costs are to be covered by the retailer, and are not included in the ship costs. Annie Taylor Design is not responsible for any carrier delays.
cancellations, returns & exchanges
We ask that any cancellations or changes to your order be submitted by e-mail or phone within 24 hours of when your order has been placed. Incorrectly shipped merchandise or returns must be reported by phone or e-mail within 5 days of receipt. All merchandise must be returned unopened, unused and in its original packaging. Please contact us before returning any items. Incorrectly shipped merchandise or returns be reported by phone or e-mail within 5 days of receipt. All merchandise must be returned unopened, unused and in its original packaging. Please contact us before returning any items.
back orders
Certain products may occasionally be out of stock. You will be notified if any items you have ordered are back-ordered and, if directed, we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it immediately.
online retailers
If you are selling online, credit to Annie Taylor Design must be given in the product description, and suggested retail prices must be observed. Resale of Annie Taylor Design products on Etsy, eBay, Amazon, or other similar platforms is not permitted.
photography
Retailers are granted access to our library of high resolution images so they can promote Annie Taylor Design products in their shops. Please note that all photography provided may only be used to market Annie Taylor Design products. "Created by Annie Taylor Design ®" must also be included in the product description, and we ask that you tag @annietaylordesign when using our images on social media.
press
If you will be seeking national or online press for your store using our products, please let us know. Likewise, if you receive press for your store using our products we ask that you please credit “Annie Taylor Design” for the items used and inform us of the following:
- Name of media outlet
- Publication date
- Web address (if applicable)
product specifications
We print all of our goods in the USA using local vendors whenever possible.
compliance
Retailers must agree to our wholesale terms, and we respectfully reserve the right to terminate any wholesale accounts that are not in compliance. By placing a wholesale order with us, either by e-mail or through an online order form, you confirm that you have reviewed and agreed to the above wholesale terms and conditions.
questions or concerns?
E-mail us at annie@annietaylordesign.com
